Return Policy
Order Policy
Posted by Ball Cigars on May 29, 2022, Ball Cigars does not sell tobacco to anyone under the age of 21. All tobacco from Nicaragua. We collect sales tax only for the state of Indiana, you are responsible for any tax in your state. Ball Cigars stands by our Customer Satisfaction Guarantee and we want to let you know that if should need any assistance, please feel free to contact our customer support team, via email at [email protected]. If you not satisfied with your merchandise, simply let us know within 14 days of original purchase and we will together to resolve the issue. Customers may receive full refund if original purchase merchandise is shipped back unopened within 14 days or original purchase date. Merchandise can be replaced if arrived to customer damaged or opened. If your State does not allow shipping of Cigars purchased online your order will be returned.